TBI Health was created with a simple idea: to help people with pain, illness, or injury. TBI Health has come a long way since it began its journey in 2001, from 2016 we partnered with Southern Cross & together we are passionate about ensuring our clients get the right help, at the right time, to get them back on track & living meaningful lives.
Job Description
About the Mahi (Role)
Join our team as the Regional Service Manager for the Upper North Island Well at Work service! This pivotal role involves leading and managing a talented team of Physiotherapists, Occupational Therapists, and Vocational Consultants in Auckland, while expanding our Well at Work services across the Upper North Island.
Based in Auckland, you'll travel within the region to engage with teams and clients. Reporting to the National Well at Work Manager, this role offers a unique chance to drive business growth, lead an experienced team, and significantly impact vocational rehabilitation. Apply now to elevate your career with us!
Main Tasks of the Role:
Service Quality & Support: Support regional teams in maintaining and enhancing the quality and delivery of Well at Work services.
Business Development: Collaborate with potential clients to build new business opportunities, enhancing service delivery and expanding client base.
Client Engagement & Relationship Management: Maintain and nurture existing business relationships, ensuring high service standards and improving client outcomes.
Programme Implementation: Work closely with the Well at Work team to implement new programmes and services based on the identified needs of companies, funders, community, and referral sources.
Human Resources Management: Oversee the Well at Work Auckland team’s human resources, including salary reviews, performance reviews, coaching, development, and recruitment.
Benefits of joining TBI Health
For your shared passion and commitment to TBI Health and its goals, we have the following on offer for you:
A car, mobile phone and laptop are provided as part of the role.
Competitive Salary + Bonuses.
Subsidised health insurance with Southern Cross (must be employed 20 or more hours to qualify).
Flexible work hours.
Annual contribution to career development which can be used to attend conferences and continue post graduate studies.
Inclusive culture which embraces and celebrates diversity of its people.
Attend several training sessions during the year focused on teaching how to incorporate Māori tikanga in your role appropriately.
Birthday leave (must be employed 20 or more hours to qualify).
Wellbeing allowance is currently valued at $250 if you are employed for 20 hours or more per week or $100 for employees who work under 20 hours per week.
Desired Skills and Experience
About you
The successful candidate will be a proven leader with experience in Vocational Rehabilitation services and a strong understanding of ACC, insurers, and private funders.
The ideal candidate would be someone who can bring the following strengths, qualities, and experience to this role:
Client-Focused: Commitment to improving client outcomes and delivering exceptional service.
Adaptability: Able to manage multiple tasks efficiently and adapt to the dynamic needs of the role.
Leadership & Management: Proven experience in leading and motivating teams to foster a high-performance culture, maximise growth, and ensure customer satisfaction, with preferably 3+ years in leadership and management roles. Experience overseeing geographically dispersed teams an advantage.
Relationship Building & Stakeholder Management: Skilled in building strong relationships, securing new business, networking, and engaging with referrers, insurers, government agencies, consultants, and other stakeholders.
Funder Experience: Experience working with ACC, government agencies, and private businesses.
Qualifications: Health-related tertiary qualifications with knowledge in Vocational Rehabilitation preferable
Current full clean driver’s license
How to Apply
Applications close 6th of December 2024.
Please include a cover letter with your application. All correspondence will be kept strictly confidential. All applications must be submitted via the online process. Applications received directly via email may not be considered for shortlisting.
For further information or a coffee and a chat about the role please contact Rachel Lilley on 027 4248 036 or email Rachel.lilley@tbihealth.co.nz
We welcome applications from a diverse range of candidates who meet the skills and qualifications criteria for the advertised role. You will have the opportunity to inform us of any cultural or any other diversity needs you may.
Please note: We will screen applications and invite suitable applicants for interviews before the advertised closing date. It is, therefore, likely that we may fill the role before the closing date. So, if you feel that our job advert is that unique work opportunity you have been looking for, please contact us as soon as possible to express interest in the role.
